My Story

I am UX designer based in Sydney, Australia with a passion for user research, and Interface design. I got my start when I was 12 by tweaking and customising my Windows computer for accessibility and ease of use. I grew up with  Deviantart and mastering Photoshop when I was still a kid. Originally from Kathmandu, Nepal, I have been drawn to design my whole life, finding in the field an outlet for my dual creative-analytical nature.

Although I was at first a graphic designer only, I eventually moved into the multimedia creation and growth hacking, always pushing my boundaries outwards in search of user centred solutions and better designs. I completed my undergrad work at the University of Central Lancashire before relocating to Queensland Australia in order to do postgrad work in User Experience and information security. I have played a pivotal role in multiple UX projects, and every day I am working to make people’s lives better by understanding their stories and doing what I can, to build the proper solution to their problem. My four best friends – my Sharpie, my pad of sticky notes, my Macbook, and my journal – are always there with me, ready to get down to business.





photo

 

My Process

1. User Research

Understanding user problem/needs

Empathy, Observation, Interview

 

4. Prototyping

Concept to Wireframe, Wireframe to prototype

Wireframes, Lo-Fi, Mid-Fi, Hi-Fi Prototypes, Rapid Prototyping, Product Blueprint

3. Ideation

Finding a Possible Solution

Brainstorming, More Interviews, Surveys, Stakeholder Communication, Competitor Analysis, Expert Opinion, Affinity Wall

 

2. Define A Problem

Design Challenge

Persona, Empathy Map, Journey Map

 

5. User-test

Evaluating Designs with Users

Usability, Heuristics, A/B, Analytics, Experiments

1. User Research

Understanding user problem/needs

Empathy, Observation, Interview

2. Define A Problem

Design Challenge

Persona, Empathy Map, Journey Map

3. Ideation

Finding a Possible Solution

Brainstorming, More Interviews, Surveys, Stakeholder Communication, Competitor Analysis, Expert Opinion, Affinity Wall

4. Prototyping

Concept to Wireframe, Wireframe to prototype

Wireframes, Lo-Fi, Mid-Fi, Hi-Fi Prototypes, Rapid Prototyping, Product Blueprint

5. User-test

Evaluating Designs with Users

Usability, Heuristics, A/B, Analytics, Experiments

Recent Works

 

User research on Woolworths supermarket chain

Strategy design, led by user research to find a solution to customer loyalty issue. Focused on increasing customer retention and acquiring new customers for Woolworths supermarket chains.